Ensuring Quality Care Through Electronic Visit Verification

Frequently Asked Questions

What is Electronic Visit Verification (EVV)?
  • EVV is pretty much what it says. Electronic Visit Verification. It’s a time and attendance process to automatically verify Time & Attendance. Think of it as your time clock. Just like any other job there is an expectation that you are at the job, on time and ready to work.
  • EVV captures:
    • Which agency employee provided the service
    • The time and date that a visit began and ended
    • The individual who received the service
    • The tasks that were completed during the visit
    • The location of service delivery
Why does Helix Home Health Care need to implement EVV?
  • Section 12006 of the 21st Century Cures Act requires all states in the United States to implement the use of EVV for Medicaid-funded personal care services by 1/1/2020.
What system is Helix Home Health Care using?
  • Helix Home Health Care has implemented HHAeXchange and there are 3 modes of EVV. Mobile app, land line & FOBs.
What are the benefits of EVV?
  • EVV can help improve quality of care by making caregiver activities transparent and measurable. Also, EVV reduces the likelihood for error or fraud by identifying the client, recording the individual caregiver’s location and clock-in and clock-out times, and services provided.
What’s in it for me?
  • No need for paper anymore! There is also a less likelihood for error with the ability to clock-in and clock out seamlessly.

Videos

For educational tutorials on the use of HHA Exchange EVV, please click a link below

Attachments